We are “Sycamore Roman Catholic Charity”, a UK Registered Charity (Number 1182843), referred to as “Sycamore” throughout this text.
You can also contact us to inform us of any changes to the personal information we hold about you. This will help us to make sure that our records are accurate and up to date.
We collect information about you in the following ways:
When you visit our website: This includes when you register for a Sycamore account, leave any reviews or comments, or fill any forms on our website, such as when you subscribe to our newsletters or other mailing lists.
When you interact with us directly: This could be if you contact us to ask a question about the Sycamore programme and our activities, register for and attend a Sycamore event, apply for a job or a volunteering opportunity with us, make a donation to us, or otherwise provide us with your personal information by, for example, visiting our website, calling us, interacting with us via social media, getting in touch through the post, or in person.
From other sources: We may also receive information about you from third party sources. This could be if you make a payment or provide a donation through a third party, or indicate to a friend or another third party that you would like your personal information to be shared with us and be contacted by us.
We collect personal information such as your name, email address; optional details about your language, religious affiliation, community context, interests; credit/debit card details and other financial information (if you are making a payment or a donation); username and password (if you register for an account with us); details of your parish, school, or other Sycamore group (if you are a leader or member of a Sycamore group); as well as information you provide in any communications between us and in any reviews and comments you post on our website.
We may also collect visual, audio, and sound information about you during our events and activities, and as part of developing the Sycamore programme films and other materials.
When you visit our website, we may also collect certain information about your visits and your use of our website. This may include your IP address or which pages you have viewed on our website. This information may be collected by a third-party website analytics service provider on our behalf and/or may be collected using cookies. For more information on cookies please refer to section 11 below.
We use this information:
We may ask for your consent to use your personal information to send you our newsletter or to contact you by phone, email or text message about our work and activities, the activities of others that are connected, associated or similar to our work, as well as about how you can support Sycamore.
We operate an ‘opt-in’ policy, so that you will only receive information from us in this manner if you have asked to receive it. You can withdraw your consent at any time by contacting us, or unsubscribing from our mailing lists. If you opt out of receiving our updates, we may still use your personal data for our other legitimate interests.
We may also send you the above information by mail unless you have told us that you would prefer not to hear from us in that way.
We will use your personal information in the following ways:
Data protection laws recognise that certain categories of personal information are more sensitive than others. Such ‘special categories’ of personal data include, for example, information your race or ethnicity, religious or philosophical beliefs, political opinions, health, sex life or sexual orientation.
We need to have further justification for collecting and using this type of information. We have in place appropriate safeguards which we are required by law to maintain when processing such information. We will only use such information in the following circumstances:
We do not sell your personal information. However, we may disclose it to certain third parties in order to allow us to conduct our activities, provide our services to you, or to comply with legal or regulatory obligations. Such third parties include:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
We are located in the UK. However, because the Sycamore programme materials are used by parishes, chaplaincies, schools, private groups, and individuals located around the world, the Sycamore films and other materials containing your personal information may be transferred outside the European Economic Area (“EEA”). Similarly, as some of the third parties we work with are based outside the EEA, their use of your personal information will involve a transfer of data outside the EEA.
We have put in place appropriate security measures to prevent your personal data from being accidentally destroyed, lost, used or accessed in an unauthorised way. Unfortunately the transmission of information using the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of data transmitted to our site.
We signpost information and resources that we think will be useful to you. As such, our website contains links to other websites owned and operated by third parties. Clicking on those links may allow other people to collect or share data about you. We do not control those other websites, and we are not responsible for the privacy statements or practices employed by third parties. We suggest you read the privacy notice of every website you visit.
We take steps to ensure that we retain your personal information for only as long as it is necessary to fulfil the purposes we collected it for, taking into account the amount, nature and sensitivity of the data.
Subject to certain legal conditions, you have a number of rights in respect of the personal information we hold about you. These include:
Exercising your rights
Please also note that we may ask for proof of your identity (such as a copy of your driving licence – please do not send original documents). This is a security measure to ensure that we do not disclose personal information to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We will try to respond to all legitimate requests within one month. Sometimes it may take us longer if your request is complex or you have made several requests. In this case, we will notify you and keep you updated.
Please also be aware that not all of those rights are absolute and there may be circumstances in which we will not fully comply with your request because of a specified legal ground or exemption.
Right to lodge a complaint
We use a number of different cookies on our website, including Google Analytics cookies. Cookies are small files, usually of letters and numbers, which are downloaded onto your device, like your computer, mobile phone or tablet, when you visit our website. If you want to learn more about what cookies are, or how to control or delete them, you can visit http://www.aboutcookies.org for detailed guidance.
You can opt out of all our cookies (except the strictly necessary ones). Find out how to control and delete cookies in your browser. However, please note that if you choose to refuse all cookies, our website may not function for you as we would like it to.